Terms of Service

Last updated: January 2025

Introduction

These Terms of Service ("Terms") govern your use of the Premier Legal UK website and legal services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

About Premier Legal UK

Premier Legal UK is a firm of solicitors authorized and regulated by the Solicitors Regulation Authority (SRA). Our registered office is located at 84 Pall Mall, St. James's, London SW1Y 5ES.

Website Terms

Acceptable Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Transmit or distribute viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Use automated systems to access or scrape our content
• Impersonate any person or entity

Intellectual Property

All content on this website, including text, images, logos, and design elements, is owned by Premier Legal UK and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify our content without written permission.

Website Availability

We strive to maintain website availability but cannot guarantee uninterrupted access. We reserve the right to suspend or modify the website for maintenance, updates, or other operational reasons.

Legal Services Terms

Client Relationship

A formal solicitor-client relationship is established only when:

• We have agreed in writing to represent you
• You have signed our client care letter
• Any required payments have been made
• We have completed necessary identity and conflict checks

Scope of Services

Our legal services are provided in accordance with:

• The terms of our written retainer agreement
• Professional standards and regulations
• The SRA Standards and Regulations
• Applicable laws and court rules

Fees and Payment

Legal fees and payment terms are set out in our client care letter and retainer agreement. Key points include:

• Fees are based on time spent, complexity, and value of the matter
• We provide regular billing statements
• Payment is due within 30 days of invoice date
• We may require payment on account before commencing work
• Interest may be charged on overdue accounts

Client Obligations

As our client, you agree to:

• Provide complete and accurate information
• Respond promptly to our requests for information or instructions
• Pay our fees and expenses as agreed
• Inform us of any changes to your contact details
• Comply with our advice and court directions

Professional Standards

Confidentiality

We maintain strict confidentiality regarding all client matters in accordance with professional obligations. Information may only be disclosed:

• With your express consent
• As required by law or court order
• To prevent crime or protect public safety
• For regulatory or professional purposes

Conflicts of Interest

We maintain systems to identify and manage conflicts of interest. We cannot act for you if doing so would create a conflict with our duties to another client or a third party.

Professional Indemnity

We maintain professional indemnity insurance as required by the SRA. Details of our insurance coverage are available upon request.

Limitations and Disclaimers

Website Information

Information on our website is provided for general guidance only and does not constitute legal advice. You should not rely on website content for specific legal matters without professional consultation.

No Guarantee of Outcome

Legal outcomes cannot be guaranteed. We provide our services with reasonable skill and care but cannot warrant specific results.

Limitation of Liability

Our liability is limited to the extent permitted by law and professional regulations. We are not liable for:

• Indirect, consequential, or special damages
• Loss of profits or business opportunities
• Damages arising from third-party actions
• Technical issues with our website or systems

Termination

Termination by Client

You may terminate our services at any time by giving written notice. You remain liable for fees incurred up to the termination date.

Termination by Us

We may terminate our services in circumstances including:

• Non-payment of fees
• Breach of these Terms or our retainer agreement
• Conflict of interest arising
• Professional conduct requirements

Complaints Procedure

If you are dissatisfied with our services, please contact us immediately. We have a formal complaints procedure and are committed to resolving issues promptly. If we cannot resolve your complaint, you may refer the matter to:

• The Legal Ombudsman for service complaints
• The Solicitors Regulation Authority for conduct issues

Data Protection

We process personal information in accordance with our Privacy Policy and applicable data protection laws.

Governing Law

These Terms are governed by English law and subject to the exclusive jurisdiction of the English courts.

Changes to Terms

We may update these Terms from time to time. Material changes will be notified to existing clients. Continued use of our services constitutes acceptance of updated Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

For questions about these Terms or our services, please contact us:

• Address: 84 Pall Mall, St. James's, London SW1Y 5ES
• Phone: +44 20 7930 4842
• Email: info24@britcoretrust.com

Regulatory Information

Premier Legal UK is authorized and regulated by the Solicitors Regulation Authority. Our SRA number is available upon request. We are required to have professional indemnity insurance, and details are available from the SRA.