Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 2025

Introduction

Premier Legal UK ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our legal services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and contact details (address, phone number, email address)
  • Professional information (occupation, business details)
  • Legal matter information and case details
  • Financial information for billing purposes
  • Communication records and correspondence
  • Identity verification documents

Technical Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referral sources and search terms
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

  • Providing legal services and advice
  • Communicating about your legal matters
  • Processing payments and billing
  • Maintaining client records and case files
  • Complying with legal and regulatory obligations
  • Improving our website and services
  • Marketing communications (with your consent)
  • Preventing fraud and ensuring security

Legal Basis for Processing

Under UK data protection law, we process your personal information based on:

  • Contract: To provide legal services you have requested
  • Legal obligation: To comply with professional and regulatory requirements
  • Legitimate interests: To operate our business and improve our services
  • Consent: For marketing communications and non-essential cookies

Information Sharing

We may share your information with:

  • Other legal professionals working on your case
  • Courts, tribunals, and regulatory bodies as required
  • Expert witnesses and professional advisors
  • Third-party service providers (IT support, accounting, etc.)
  • Law enforcement agencies when legally required

We maintain strict confidentiality obligations and only share information when necessary for legal purposes or with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encrypted data transmission and storage
  • Secure access controls and authentication
  • Regular security assessments and updates
  • Staff training on data protection
  • Secure disposal of confidential documents

Data Retention

We retain your personal information for as long as necessary to:

  • Provide ongoing legal services
  • Comply with professional obligations (typically 6-7 years after case closure)
  • Resolve any disputes or claims
  • Meet regulatory and legal requirements

Your Rights

Under UK data protection law, you have the right to:

  • Access: Request copies of your personal information
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Restriction: Limit how we process your information
  • Portability: Receive your information in a structured format
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: For processing based on consent

Please note that some rights may be limited due to our professional obligations as solicitors.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

International Transfers

We primarily process data within the UK. If we transfer your information outside the UK, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection law.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children without appropriate parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Complaints

If you believe we have not handled your personal information in accordance with data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.